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Terms & Conditions

Last Updated: 21, jan, 2026

Welcome to HavenlyCo. These Terms and Conditions govern your use of our website and the purchase of our candle products. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

1. Use of Website

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian. You agree to use the website only for lawful purposes and in a manner that does not violate any applicable laws or regulations.

2. Products and Services

HavenlyCo offers scented and decorative candle products. We make every effort to display product descriptions, images, and pricing accurately. However, we do not guarantee that all information is error-free. Product colors and appearance may vary slightly due to lighting, screen settings, or handmade variations.

3. Orders and Acceptance

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including orders with incorrect pricing, suspected fraud, or stock limitations. Once your order is accepted, you will receive an order confirmation.

4. Pricing and Payments

All prices are listed in the applicable currency and may change without prior notice. Payments must be made in full at the time of purchase through our secure payment gateways. HavenlyCo does not store your credit or debit card information.

5. Shipping and Delivery

We aim to process and ship orders within the stated timeframes; however, delivery times are estimates and may vary due to external factors. HavenlyCo is not responsible for delays caused by courier services, customs clearance, or unforeseen circumstances.

6. Returns and Refunds

Due to the nature of candle products, returns are accepted only if items arrive damaged or defective. Customers must contact us within a specified period after delivery with proof of damage. Approved refunds or replacements will be processed according to our return policy.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of HavenlyCo and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability

HavenlyCo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent permitted by law.

9. User Conduct

You agree not to misuse the website, attempt unauthorized access, interfere with website security, or engage in any activity that could harm HavenlyCo or its customers.

10. Third-Party Links

Our website may contain links to third-party websites for convenience. HavenlyCo is not responsible for the content, policies, or practices of any third-party sites.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with applicable local laws, without regard to conflict of law principles.

13. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

HavenlyCo
Email: example@email.com
Phone: +1 123 456 789

By using our website and purchasing our candle products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.